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The company Táxis Reunidos now has a new feature on this same site: the Electronic Complaints Book.

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You can access our Online Complaints Book by clicking on the icon below where you can:

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  • Complain

  • Compliment or make suggestions for improvement

  • Consult your complaints

  • Request information from the Regulatory Entity

 

For our part, we will try to respond within a maximum period of 14 days to all complaints that reach us via the official Electronic Complaints Book platform.

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táxis setubal

Litigation and Arbitration

Consumer Dispute Arbitration Center
Consumer information in accordance with Law 144/2015 – Artº 18, nº 2 of 8 September 

In the event of a dispute arising from our provision of services, the customer may resort to an Alternative Dispute Resolution Entity (RAL) for consumption.
Without prejudice to the duty to consult the Consumer Portal ( www.consumidor.pt ), the consumer may resort to the Lisbon Conflict Arbitration Center, located at Rua dos Douradores, 108 2º, 1100-207 Lisboa or www.centroarbitragemlisboa.pt.

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